Research & Development

Research in service of everyday life.

We continuously research how to improve people's day-to-day lives — sometimes through new products, sometimes through better processes.

How we research

Quiet by default. Public when it matters.

We don't publish what we're exploring while we're exploring it. When a study needs voices from the community, we post a public notice below. That's the only place you'll see what we're looking for.

— 01

Start in the field

Every study begins with the people doing the work. We interview, observe, and listen before we form an opinion about what should change.

— 02

Build small, test in the real world

When an idea survives the field, we build the smallest thing that can be tried in real conditions, and let the results decide what happens next.

— 03

Product or process, whichever fits

Not every improvement is software. Sometimes the right outcome is a better process, and we're just as happy to ship that.

Public notices

Open calls for participation.

Active studies looking for participants right now. Each notice stays up until every spot is filled.

Notice RD-2026-002OpenPosted October 8, 2026

We're looking for people who work in kitchens.

We're redesigning the service experience in restaurants, and nobody knows a kitchen like the people who work it. We'll be holding remote, confidential 30-minute conversations with kitchen teams across Puerto Rico and the U.S. This is research, not recruiting and not sales. Interviews are one-on-one, in English or Spanish — whichever you prefer. Know someone who works in a restaurant kitchen? Share this post.

Estamos entrevistando a personas que trabajan en cocinas de restaurantes en Puerto Rico y Estados Unidos (chefs, cocineros y personal de cocina) para entender, de primera mano, cómo es el día a día de su trabajo. Es una sola conversación remota y confidencial de unos 30 minutos, en el idioma de su preferencia. Como agradecimiento por participar, recibirá una tarjeta de regalo Visa de $50. Debe ser mayor de 18 años y trabajar actualmente en la cocina de un restaurante en Puerto Rico o Estados Unidos. ¿Conoce a alguien que trabaje en la cocina de un restaurante? Comparta este aviso.

Who: Chefs, cooks, and kitchen staff 18 or older, currently working in a restaurant kitchen in Puerto Rico or the U.S.
Format: One remote conversation, about 30 minutes
Language: English or Spanish, your choice
Thanks: $50 Visa gift card for participating
Privacy: Your name and workplace are never published

Volunteer for an interview

Opens a short interest form in a new tab. It takes a couple of minutes, and we'll reach out to schedule.

Notice RD-2026-001OpenPosted September 1, 2026

Restaurant servers: help us understand the work.

Nobody knows a dining room like the people who work it. We are interviewing 10 restaurant servers across Puerto Rico to understand the landscape of restaurant service work — what a shift actually looks like, where the time goes, and where the friction is. This is research, not recruiting and not sales. Interviews are one-on-one remote conversations, confidential, in English or Spanish — whichever you prefer.

Estamos entrevistando a 10 meseros y meseras de restaurantes en Puerto Rico para entender, de primera mano, cómo es el día a día de su trabajo. Es una sola conversación remota y confidencial de unos 30 minutos, en el idioma de su preferencia. Como agradecimiento por participar, recibirá una tarjeta de regalo Visa de $50. Debe ser mayor de 18 años y trabajar actualmente como mesero o mesera en Puerto Rico.

Who: Servers 18 or older, currently working at a restaurant in Puerto Rico
Spots: 10 participants
Format: One remote conversation, about 30 minutes
Language: English or Spanish, your choice
Thanks: $50 Visa gift card for participating
Privacy: Your name and workplace are never published

Volunteer for an interview

Opens a short interest form in a new tab. It takes a couple of minutes, and we'll reach out to schedule.